My top three policy and governance issues in AI/ML

In preparation for a meeting of the WEF global AI council today, we were asked the question:

What do you think are the top three policy and governance issues that face AI/ML currently? 

Here are my answers.

1.     For me the biggest governance issue facing AI/ML ethics is the gap between principles and practice. The hard problem the industry faces is turning good intentions into demonstrably good behaviour. In the last 2.5 years there has been a gold rush of new ethical principles in AI. Since Jan 2017 at least 22 sets of ethical principles have been published, including principles from Google, IBM, Microsoft and Intel. Yet any evidence that these principles are making a difference within those companies is hard to find – leading to a justifiable accusation of ethics-washing – and if anything the reputations of some leading AI companies are looking increasingly tarnished.

2.     Like others I am deeply concerned by the acute gender imbalance in AI (estimates of the proportion of women in AI vary between ~12% and ~22%). This is not just unfair, I believe it too be positively dangerous, since it is resulting in AI products and services that reflect the values and ambitions of (young, predominantly white) men. This makes it a governance issue. I cannot help wondering if the deeply troubling rise of surveillance capitalism is not, at least in part, a consequence of male values.

3.     A major policy concern is the apparently very poor quality of many of the jobs created by the large AI/ML companies. Of course the AI/ML engineers are paid exceptionally well, but it seems that there is a very large number of very poorly paid workers who, in effect, compensate for the fact that AI is not (yet) capable of identifying offensive content, nor is it able to learn without training data generated from large quantities of manually tagged objects in images, nor can conversational AI manage all queries that might be presented to it. This hidden army of piece workers, employed in developing countries by third party sub contractors and paid very poorly, are undertaking work that is at best extremely tedious (you might say robotic) and at worst psychologically very harmful; this has been called AI’s dirty little secret and should not – in my view – go unaddressed.